Hosting & Maintenance

We offer a range of maintenance packages to suit your needs

Importance of Website Maintenance

website maintenance
When you first set off with your new website, you are taking that first and very important step into the online world. The steps that you take after the initial launch however are just as important and that’s where website maintenance comes in.

Maintaining a relevant and up to date site, which best portrays your business is key, as are the various essential elements that can be so easily overlooked. Using one of our website maintenance packages takes the worry and hassle out of the process and ensures that your well crafted site is kept shiny, fresh and cob web free.

We have a package to suit most people, you can see the full list of our packages below. Should your needs extend beyond the scope of our pre-priced packages then we can discuss a bespoke package based around your requirements.

Whatever your needs you can be assured of receiving the highest level of service and have the peace of mind knowing that your website is in the safe hands of the professional and friendly team here at Purple Puddle.

Packages

Choose Yours

Select the package that best suits your needs.

  • Website Hosting
  • Domain Renewal
  • Updates per Month
  • Max time per Month
  • Content Administration
  • Max Response Time*
  • Telephone Support
  • Email Support
  • Comprehensive Stats
  • Update Reminder
  • SEO Monitoring
  • Website Backups
  • Shop Product Additions
  • FB Status Updates
  • Tweets
  • Quarterly Review
  • Additional Pages

Hosting

£ 15

Per Month

  • yes
  • yes
  • 0
  • no
  • no
  • no
  • Critical
  • Critical
  • no
  • no
  • no
  • no
  • no
  • no
  • no
  • no
  • £40

Sign up!

Budget

£ 30

Per Month

  • yes
  • yes
  • 1
  • 30 mins
  • yes
  • 5 Days
  • Critical
  • Critical
  • yes
  • no
  • no
  • no
  • no
  • no
  • no
  • no
  • £40

Sign up!

PremiumMost Popular

£ 45

Per Month

  • yes
  • yes
  • 2
  • 1 Hour 30 mins
  • yes
  • 4 Days
  • Full Support
  • Full Support
  • yes
  • yes
  • no
  • Monthly
  • no
  • no
  • no
  • no
  • £40

Sign up!

Business

£ 125

Per Month

  • yes
  • yes
  • 5
  • 5 Hours
  • yes
  • 3 Days
  • Full Support
  • Full Support
  • yes
  • yes
  • yes
  • Weekly
  • yes
  • 4
  • 4
  • no
  • £30

Sign up!

Business +

£ 240

Per Month

  • yes
  • yes
  • 10
  • 10 Hours
  • yes
  • 2 Days
  • Full Support
  • Full Support
  • yes
  • yes
  • yes
  • Daily
  • yes
  • 12
  • 12
  • yes
  • £20

Sign up!

*”Hosting package” Response time – We cannot guarantee a response time, any work will be scheduled when an update slot is available. Work will be charged at £40/per hour exc VAT
Sign ups will be managed through PayPal subscriptions via our parent company Westfield House Distributors Ltd
All hosting and website maintenance prices are subject to VAT @ 20%

Frequently Asked Questions

What does an update cover?

An update is classed as an alteration to the content on a single web page e.g. addition of images, words/paragraphs or links. You can send us a list of changes for one section/page and this would be classed as one update. If the changes span multiple pages then this would be considered as additional updates.

What if I need to make changes to my site?

If you want us to make any changes to your website just send us an email to support@purplepuddle.co.uk with the instructions or complete our update request form. We’ll take care of the rest, We’ll login and make the requested changes and then email you when your task is complete. If we need any further details we’ll get in touch.

How does the Maximum time per month work?

Each package comes with a different amount of allotted time that will be dedicated to your site, this will be the total time per month that a member of our team will work on your site and includes all items in the package excluding telephone and email support. If more work is required outside these hours then there would be an hourly rate applied for the amount of time spent.

Is my website safe on your servers?

Our Server is covered by “Distributed Denial of Service protection” (DDoS)  and guards against external attacks, which can cause your site to be no longer accessible. Our host actively recognizes these massive attacks and promptly implements the necessary counter-measures before they reach the server on which your site is hosted.

Do you host my email too?

If your domain is hosted on our server then your email accounts will also be created and hosted by us. We can create any email accounts that your require. We won’t have access to these accounts once you login and setup your password. However you can also choose for your emails to be hosted with another service such as Google Apps for Work or Office 365.

Can I add additional services to my package?

If you have opted for one of our lower priced packages and would like to add any additional services which are not already included please get in touch and we can give you a cost for adding on your chosen services. We’ll tailor make the perfect website maintenance package for you.

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